M. H. Ramadhani, R. Auliyah, and M. A. Asyari, “Disclosing A Side of Internal Submission Control and Payment of Claims: Study of Ethnomethodology on the BPJS in Yogyakarta”, Sriwijaya Int. J. of Dynamic Eco. And Buss., vol. 1, no. 4, pp. 341–356, Feb. 2018.